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Healthc Inform Res > Volume 10(4); 2004 > Article
Journal of Korean Society of Medical Informatics 2004;10(4):379-386.
DOI: https://doi.org/10.4258/jksmi.2004.10.4.379    Published online December 31, 2004.
Utilization of the Computerized Medical Error Reporting System for Improving Patient Safety among Korean Hospitals
Jeongeun Kim, Kyungeh An
1College of Nursing, Seoul National University, Korea.
2Research Institute of Nursing Science, Seoul National University, Korea.
Abstract

OBJECTIVE: This study aimed (1) to investigate the utilization of the reporting system for the medical errors among Korean hospitals. (2) to investigate the utilization of computerized reporting system for the medical errors among Korean hospitals.

METHODS: Among 283 Chairs of the nursing department surveyed, 99(34.98%) returned the completed self-report questionnaire. A questionnaire devised by researchers was used for a survey through mail. Data were analyzed using SPSS 10.0.

RESULTS: Seventy four hospitals(75.51%) had official reporting systems, and 46 hospitals(47.42%) had official reporting procedures of medical error. The responsible staffs reporting to the president include department head(91.14%), administrative officer(8.86%), and the involved person(s)(5.06%). Forty four hospitals(44.90%) did not guarantee anonymity in reporting or recording medical errors. Medical errors were reported mostly on the paper(75hospitals, 76.53%) or verbally, and only three hospitals(3.06%) used the computerized reporting system.

CONCLUSION: Systemic evaluation of the medical errors based on the prompt and voluntary report is an essential step to reduce systemic errors and improve patient safety. To guarantee anonymity and non-punitive treatment to the reporting, a computerized reporting system should be actively utilized in Korea.

Key Words: Safety, Medical Errors, Computerized Reporting Systems


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